Plus Hardwood Flooring is a small business. Like any small business, the little things add up to create something truly special. Great customer reviews are worth a ton to us. If you own your own service-type business, you know just how important a great review is. Yelp reviews and Google reviews are the fuel that keeps this business going in a hyper-competitive market.
One of the largest driving forces in new business for Plus Hardwood Flooring is Yelp. We live in an internet driven world that values information above all else. When a potential customer is looking for someone to refinish their hardwood floors, we're finding that a lot of people go to yelp first. While many people we speak with do not actually have yelp accounts, they use the resources that yelp provides in order to make better decisions when it comes to selecting who they're going to go with for their next flooring job.