It wasn't so long ago that a lot of our customers preferred to have a hardwood flooring specialist come to their home and do an estimate on site. Just like most things in life, change is inevitable. We are finding that a lot of our potential clients want their estimates done over the internet. We live in a hyper connected world where time is more valuable than ever. It's our job to adapt to these ever-changing environments and give the customer what they want.
It’s fairly standard practice in our industry to offer free estimates. We find that most of our customers actually expect these estimates free of charge. We’re more than happy to come look at a floor and bid for the job. We like to put a strong emphasis on seeing the floor in person befire we actually give an estimate so we can set the expectations of the customer accordlingly. Read on to see the benefits, to both us and customer, of seeing a floor in person before giving a “ballpark” price estimate.